Facilities & Assets · Facilities Management
Keep maintenance on track.
Service requests, assignment, preventive maintenance schedules, technician visibility, contractor follow-up and reporting, with every job written to the asset's history.
Also known as CAFM / CMMS software for facilities teams and FM companies.
What we see
Reactive maintenance and missing accountability
You usually find out about the SLA breach when the penalty arrives. Requests come by call, email and message. Dispatch depends on whichever supervisor is free. Technicians close jobs without recording what they did, so asset histories have holes and clients dispute whether work was done.
- Work orders that start as messages
- Preventive maintenance that slips when the month gets busy
- No evidence when a client disputes a job
- Reports that take days to assemble
What changes with Osyro
Facilities Management
01
Service requests from any channel
Requests from tenants, staff and clients become classified work orders with a unit, an asset, a priority and a trade.
02
Assignment and dispatch
Technicians are matched on skills and availability. Supervisors confirm the match, so dispatch no longer depends on who happens to be free.
03
Preventive maintenance schedules
Planned work is generated from the asset register and tracked like any other job.
04
Technician mobile apps
Technicians work from iOS and Android apps, including offline, with before-and-after photos on every job. Notes and photos come back to the record.
05
Contractor follow-up and reporting
Contractor jobs, SLA clocks and completion evidence in one place, with reporting by site and contract.
A believable scenario
From complaint to closed work order
Illustrative example. Not measured system data.
Facilities Management
Illustrative example- 14:10Request
A tenant reports a leaking AC. The request is classified and linked to the AC unit on the asset register.
- 14:12Osyro
Suggests priority and trade and recommends a technician on skills and availability. The supervisor confirms.
- 15:30Technician
Arrives, replaces the drain line, photographs the work and closes the job from the mobile app.
- 15:35Record
Notes are summarised, the SLA clock stops within target, and the asset history gains a new entry.
- Month endReport
SLA compliance and job volume by site are ready for the client review.
Supporting products
Osyro CAFM
Work orders, planned maintenance, SLAs
Asset Intelligence
Asset register and lifecycle
Questions
What buyers usually ask
Solutions
Related solutions
See a work order move through Osyro.
Bring a real request or a preventive schedule. We will show the full path.